A NON-REFUNDABLE deposit is required for all appointments:

• $20 — Regular appointments

• $50 — Squeeze-in appointments

Deposits may be sent ONLY through:

• CashApp: $ciciiijones

• Zelle: 862-766-2425 (Name: BraidssByCiCi LLC)

Please include the following information in the NOTES SECTION EXACTLY:

First & Last Name – Appointment Date – Service – “Deposit”

Examples:

• Jane Doe – 12/20 – Deposit – Knotless Braids

Deposits MUST be sent within 30 minutes of scheduling your appointment.

If payment is not received in the required time, your appointment will be automatically cancelled.

Deposits are non-refundable, even if you cancel.

PLEASE SUBMIT A SCREENSHOT OF YOUR SENT DEPOSIT to the business number

Deposits go towards the service fee

Squeeze in deposits do not go towards the service fee.

Final balances are accepted in:

• Cash

• Zelle only

When sending any deposit or final payment electronically,
you MUST include the following information in the NOTES SECTION EXACTLY:

First & Last Name – Appointment Date – Service – “Deposit”

Examples:

• Jane Doe – 12/20 – Deposit – Knotless Braids (for deposit)

• Jane Doe – 12/20 – Knotless Braids (for final payment)

1. All Zelle payments MUST be confirmed directly with BraidssByCiCi LLC before sending your final payment.
This ensures you are paying the correct amount to the correct recipient.

2. Payments sent to the wrong phone number, email, or recipient cannot be reversed or retrieved by the business.

3. All Zelle payments are FINAL.
BraidssByCiCi LLC cannot offer:

• Refunds

• Reversals

• Chargebacks

• Disputes

Once the payment is sent and accepted, it is permanently completed.

4. Clients are fully responsible for verifying the payment details before sending.
Please double-check:

• The phone number

• The business name (BraidssByCiCi LLC)

• The payment amount

• The correct appointment information in the notes

Sending payment confirms that you have reviewed and accepted this disclaimer.

Clients are required to enter/save their card details at booking.

When you enter your card details at booking, a payment processor will submit a small pre-authorization charge to validate the card. After verification, the charge is reversed automatically by the payment processor.

All service fees still must be paid in cash only. Your card on file is only for collateral. Your card will be charged 50% of the service fee if 1.) you’re a No Call No Show (don’t show up at appointment without contacting me) 2.) you fail to cancel or reschedule before 48 hours in advance.

If there is a no-show or late cancellation, & said client has both entered their card information & signed off on the terms & conditions during the scheduling process, I am within my right to charge the 50% fee.

Come as you are, Queen/King! 👑

No more trips to the beauty supply store or waking up extra early to wash & prep your hair before your appointment. Your service is designed to give you the full experience from start to finish.

Your appointment includes:

• Full shampoo service

• Deep conditioning treatment

• Maintenance trim

• ACV-washed braiding hair

• Human hair when included with your selected service

• Steam treatment

• Complimentary snacks & drinks

• Wi-Fi access

• Music/TV in your control

Need to get some work done? Bring your laptop & connect to the Wi-Fi. Want to order food during a longer appointment? That's welcomed too!

Come as you are, sit back & enjoy a relaxing experience while I take care of the rest. 👑

Arrived early? It’s okay! Please give me a heads up if you're arriving early.

Example: "good morning, my ETA is 7:45AM"

If you’re running late, please truthfully contact me with your ETA. Especially, if your ETA changes.

At 10 minutes: late fee - $20

At 15 minutes: late fee - $30

After 15 minutes = canceled appointment

I understand that things happens. Please simply communicate with me, respect my time, & the time of clients who come after you. Thank you.

To ensure every client receives the time reserved for their appointment, services must remain within the scheduled appointment window.

If your late arrival begins impacting my schedule or the appointments of clients after you, your service may be modified to fit within your original appointment time. This may include removing optional add-ons or simplifying the service to keep the remainder of the day's appointments on schedule.

Late fees still apply in accordance with my Late Policy. Arriving late does not guarantee additional appointment time, and additional payment will not extend your service if it affects other scheduled clients.

If you do not wish to proceed with the modified service, your appointment may be canceled and the Cancellation Policy will apply.

Please be respectful of these decisions. Arguing or refusing necessary service modifications may result in the immediate cancellation of your appointment.

Public Booking - opens every 4th Sunday @8AM

Crown Loyalty Club Bookings - opens every 2nd Sunday @8AM

Closed: Saturday-Monday

Please plan to arrive 10–15 minutes early to allow time for reasonable parking. This is required to help keep all appointments running on time.

I am located next door to Walgreens with the green awning. Once you arrive, please text me and I will meet you at the door.

Thank you for your cooperation in keeping appointments smooth and timely.

For clients who have received 3+ services

Members receive priority booking before the public calendar opens.

If you are not eligible, please use the Public Booking calendar

Appointments booked without eligibility will be cancelled.

Last-minute reschedules (within 24 hours) are no longer allowed. Please plan ahead, as those slots could go to other clients

No Show + No Contact = BANNED (100% of your service will be charged)

If you cancel within 24 hours you’ll be charged 50% of your service.

If you cancel & reschedule for the next availability opening your original deposit will be forfeited, a new deposit must be submitted

All appointments must be booked under the name of the individual receiving the service. If the client is under the age of 14, the appointment should still be scheduled in their name, with the parent or guardian’s contact information provided.

A squeeze-in appointment is an extra appointment slot beyond the planned capacity.

Squeeze-In Deposit = $50 (Does not go towards service fee)

No Deposit = No Appointment

There’s a grace period of 10 minutes. After 10 minutes your appointment is cancelled.

Masks are optional for the duration of the appointment.

Please do not arrive to your appointment sick.

You have 48 hours to cancel your appointment.

No Show + No Contact = BANNED

Additional guests are not allowed.

Children under the age of 14 may have ONE guardian with them. Clients under the age of 14 are not required to have a guardian present.

If a guardian will be present, please remain seated during the appointment.

Please respect me & my workspace. Failure to do so, you’ll be politely asked to leave.

No service is eligible for a refund. NO REFUNDS

Any issues or dissatisfaction must be addressed before leaving from my chair. Any modifications done after might not be made. Please respectfully speak up at your appointment.

On the day of your appointment, you cannot change your service. You will receive the service you booked.